The City of Rockwall Parks & Recreation Department is dedicated to providing quality programs, services and facilities. The Department values customer satisfaction and maintains a high level of customer satisfaction. Our goal is to not only meet the customer’s needs but to exceed them. The City of Rockwall has a 100% Satisfaction Guarantee Policy. If at any time you are not completely satisfied with a program you are enrolled in, our department will either refund your fees or issue a Household Credit on your account.